“The iPhone, introduced five years ago, has changed how people do business in many crucial ways,” Clint Boulton reports for The Wall Street Journal.

“The smartphone’s easily accessible touch screen and speedy web browser, modern iOS operating system and software store made the device the equivalent of a mobile PC that blurred the line between work and play,” Boulton reports. “But more importantly, it changed people’s expectations about business technology forever, and in many crucial ways. Here are 5:”

• Consumerization of the employee
• Appification of software
• Long-term networking evolution
• Paperless office at last
• The Humanization of IT

Read more in the full article here.