“Some sales associates had little knowledge of the product and were reluctant to recommend the device,” Reardon and Cheng report. “When I walked into several AT&T retail stores on Monday posing as a first-time smartphone shopper, the banners and posters promoting the new Lumia 900 were prominently displayed. But when I asked for advice on buying a new smartphone, sales associates in five different stores in Manhattan actually recommended the Apple iPhone and not the carrier’s latest ‘hero’ device.”
Reardon and Cheng report, “Even when I prompted them to tell me more about the Lumia 900, none was willing to recommend it to me for purchase. ‘Windows Phone is alright,’ said an associate in a store on the Upper West Side. ‘But it’s no iPhone.’”
Read more in the full article here.
MacDailyNews Take: Damn truthful AT&T Mobility sales associates!
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