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Easy fix for Mac OS X 10.7.3 ‘CUI’ and other issues

Thursday, February 2, 2012 · 1:10 pm · 39 Comments

“Reports of problems after upgrading to Mac OS X 10.7.3 have begun multiplying since its release on Wednesday afternoon,” Jacqui Cheng reports for Ars Technica. “The most prominent problem that some users are running into appears to involve a bizarre series of question mark images labeled “CUI” popping up on various screens and error boxes.”

“But don’t worry—you don’t have to wait for Apple to issue a fix, as reinstalling with the 10.7.3 Combo updater seems to take care of the various upgrade issues,” Cheng reports. “Installing the 10.7.3 Combo update—a 1.2GB download from Apple’s website—on top of your existing 10.7.3 installation reportedly remedies the problems introduced from Software Update.”

Read more in the full article here.

MacDailyNews Take: No issues here, but we didn’t upgrade any of our Macs via Software Update. Anyone here seeing issues with 10.7.3? If so, did you upgrade via Software Update?

Categories: News

Tags: Combo Update, CUI, Mac OS X 10.7.3, software update

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Comment Feed

39 Comments

1 2 Next »

AppleFanboy

Thursday, February 2, 2012 - 1:14 pm · Reply

Used software update with no issues on iMac 24″
- Think
  
  Thursday, February 2, 2012 - 7:29 pm · Reply
  
  It would be interesting if MDN posed the question, “Once you start software update, do you run other programs?”
  
  It would not surprise me that some users do this and “that” is the variable that screws up their update.
paul

Thursday, February 2, 2012 - 1:15 pm · Reply

I updated via SW update. No issues so far!!
JR

Thursday, February 2, 2012 - 1:22 pm · Reply

I always use the Combo Update and I’ve had no issues whatsoever after updating to 10.7.3, nor have I ever had any after any other OS update that I can ever recall. Another good rule of thumb I always follow as well is to quit all open applications and eject any external drives before applying any OS update as well.
- Think
  
  Thursday, February 2, 2012 - 7:26 pm · Reply
  
  You just made me remember crazy things users do.
  
  Years ago I’m trying to help a Mac user get his calendar cleaned up in Now UpTo Date. Back then the PDA of choice was the Palm. Worked great for most users, except this guy. After much time sorting out dups and other crap I have him drop the Palm in the cradle and hit sync. I’m sitting back watching cause I know it will take awhile. He immediately launches the Now calendar on his Mac to add meetings.
  
  I was like, hey, can’t do that, need to wait for the syncing to be done. No wonder his calendars were always screwed up.
  
  I told all the users back then, Palm syncing to calendars was very touchy. Don’t mess with it while syncing.
  
  Of course there was the other guy syncing his Palm to his work and home computers and wondering why it wasn’t working well. But that’s another story.
Sam

Thursday, February 2, 2012 - 1:24 pm · Reply

Upgraded 3 Macs via software update no issues.
John

Thursday, February 2, 2012 - 1:26 pm · Reply

I downloaded the update (not Combo) and installed on iMac 27″ 2010 and MBA 2011. No issues.
lawdcjay

Thursday, February 2, 2012 - 1:27 pm · Reply

Used Software Update on three Macs — an iMac, a MacBookPro, and a Mac Pro. No problems.
sherman

Thursday, February 2, 2012 - 1:29 pm · Reply

Used software update on my early ’09 MacBook pro 17 unibody and got this error. More important than the artwork not being there and saying ‘CUI’ is that it immediately makes every app crash no matter what. Big let down but reinstalled from time machine. I will try the combo later today when I get time to see if it works.
WallyW

Thursday, February 2, 2012 - 1:29 pm · Reply

Yes. Got this exact issue updating via Software Update on 24 in iMac.
Rodolfo

Thursday, February 2, 2012 - 1:33 pm · Reply

Does this update fix Mail instability? anyone seen this?
- castelbuono
  
  Thursday, February 2, 2012 - 1:44 pm · Reply
  
  No Mail instability here. Have you tried rebuilding mailboxes via Menu Bar: Mailbox>Rebuild?
  - Rodolfo
    
    Thursday, February 2, 2012 - 1:51 pm · Reply
    
    Hi thanks, will try that. There is an issue of Mail quiting at random. It’s in the Apple forums also. Thanks again.
Tim

Thursday, February 2, 2012 - 1:37 pm · Reply

MBP 15″ and 17″ updated by software update. No issues to report yet.
Jack

Thursday, February 2, 2012 - 1:39 pm · Reply

Used software update to install on two Macs, 27inch iMac (2011 model) and 13inch MBP (2009) no problems with either machine. Yet.
Pappy

Thursday, February 2, 2012 - 1:39 pm · Reply

My internal hard drives are shown with an optical disc icon. External drives are as normal.

Nothing else so far. Installed via updater.
yourmombluray

Thursday, February 2, 2012 - 1:41 pm · Reply

Always use the “combo” updater. Apple really should make a preference to force Software Update to always grab the combo every time. Would help with novice Mac users
- LordRobin
  
  Thursday, February 2, 2012 - 3:43 pm · Reply
  
  I haven’t bothered using a combo updater since Tiger. Never had a problem.
  
  ——RM
  - Prester John
    
    Thursday, February 2, 2012 - 4:52 pm · Reply
    
    Me neither
    - John C
      
      Thursday, February 2, 2012 - 5:30 pm · Reply
      
      Me neither.
castelbuono

Thursday, February 2, 2012 - 1:44 pm · Reply

Updated via Software Update on 27 iMac. No issues.
m159

Thursday, February 2, 2012 - 1:55 pm · Reply

I have yet to see any screaming headlines about CUIgate, but then it’s early yet.
- Spade
  
  Thursday, February 2, 2012 - 2:24 pm · Reply
  
  Give it a few more hours, the afternoon is young.
JuanGuapo

Thursday, February 2, 2012 - 1:58 pm · Reply

No issues, Early ’11 MBP via Software Update.
b9bot

Thursday, February 2, 2012 - 2:21 pm · Reply

Used the combo update rather than software update. It’s a good idea to verify your disk using disk utilities before doing any updates. Also running your backup too.
MacMan

Thursday, February 2, 2012 - 2:21 pm · Reply

Did three systems: iMac 24″ (2009) and a Mac Mini (2006) via SWU without problems. The MacBook went into the CUI and App Crash hell. Booted to recovery partition and chose Re-install Lion. Fixed the problem and installed 10.7.3. So far no further issues with that system.
Pete

Thursday, February 2, 2012 - 2:25 pm · Reply

Used Software Update on my MacBook Pro 2008, no issues.
kenh

Thursday, February 2, 2012 - 2:53 pm · Reply

Used Software Update; no problems.

Of course, Lion has done some unpredictable things from the very beginning, so I am by necessity more tolerant of odd behavior these days.