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Bugs & Fixes: Losing iWork documents in iCloud

Saturday, October 22, 2011 · 9:06 pm · 23 Comments

“If you use iWork applications (Pages, Numbers, Keynote), you can use the iWork section of iCloud to sync your documents across all of your devices—Mac OS X and iOS,” Ted Landau reports for Macworld.com.

“Sort of,” Landau reports. “While it generally works well when syncing documents among iOS devices, syncing to and from Macs is another story.”

Landau reports, “Even when syncing among iOS devices, there is potential danger — including a chance that all of your documents will vanish.”

Read more in the full article here.

[Thanks to MacDailyNews Reader "David F." for the heads up.]

Categories: News

Tags: iCloud, ios, iWork, Keynote, Lion, mac, Mac OS X, Macintosh, Numbers, Pages

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Comment Feed

23 Comments

Digital Mercenary

Saturday, October 22, 2011 - 10:02 pm · Reply

Whoops, it appears all the comments have vanished. LOL!
- Rhoytink
  
  Saturday, October 22, 2011 - 10:09 pm · Reply
  
  What comments you talking about?
  - jimtiv
    
    Saturday, October 22, 2011 - 11:12 pm · Reply
    
    the comments that got lost in iCloud?
    - Bandicoote
      
      Sunday, October 23, 2011 - 12:02 am · Reply
      
      I just synced with iCloud … and now I cannot remember what I was going to say ….
The Other Steve

Sunday, October 23, 2011 - 1:03 am · Reply

Okay, he talks about how the how if you save an older version over a newer version you will loose your new work.

Not exactly the earth the shattering statement “that all of your documents will vanish” that he has in the lead.

Oh, and the IOS version doesn’t have all the formatting features that the Mac version has. Again, something that is both obvious and in need of attention, but not earth shattering.

If you are going to cry wolf, there should be an actual wolf there.
- dev
  
  Sunday, October 23, 2011 - 3:32 am · Reply
  
  There’s nothing wrong with warning people.
  - Shhhhhh...
    
    Sunday, October 23, 2011 - 2:44 pm · Reply
    
    Unless they are the government or military of Pakistan.
  - The Other Steve
    
    Monday, October 24, 2011 - 1:40 am · Reply
    
    “ALL of your documents WILL vanish” (implied – into thin air!)
    
    Warning people is one thing (and a good thing) telling people that the sky is falling to grab intention is another.
  - GM
    
    Monday, October 24, 2011 - 3:29 am · Reply
    
    Finally, a voice of intelligence amongst the constant bullshit from mindless fanboys. Nice.
- Cubert
  
  Sunday, October 23, 2011 - 3:49 pm · Reply
  
  There’s a wolf in here?!?!?!!!
Paul M

Sunday, October 23, 2011 - 2:14 am · Reply

I have found that deleted emails keep coming back into my inbox even after emptying trash.
- NHL
  
  Sunday, October 23, 2011 - 8:25 am · Reply
  
  I have found that my delinquent, ill-advised emails keep coming back to haunt me, especially after trying to trash someone’s character. Come on Apple, fix this bug!
botvinnik

Sunday, October 23, 2011 - 9:10 am · Reply

iCloud blows.
- BMWTwisty
  
  Sunday, October 23, 2011 - 10:16 am · Reply
  
  I think I’d have to agree. It’s pretty underwhelming. I think at this point DropBox is the cloud standard. If Apple iCloud doesn’t match DropBox’s capabilities it’ll end up being another cloud flop. The online iWork is just as bad. If you want to get your document from your iDevice you must email the damn thing to iWork.com. Once there you can only view it. To edit you must download it. Not very user-friendly, IMO.
  - jimtiv
    
    Sunday, October 23, 2011 - 10:32 am · Reply
    
    I’m not sure what’s going on with your set up, but my documents I need in iCloud aren’t working that way at all. I create them, then they are available on my other iDevices. Currently, when I create a document on my desktop, I have to manually upload it to iCloud, but it’s not hard. I just keep a tab open on my browser and click the upload and forget about it.
    
    But emailing it to yourself? Nope… it’s set up wrong possibly.
    - BMWTwisty
      
      Monday, October 24, 2011 - 11:03 am · Reply
      
      You’re correct – the documents do sync automatically with iCloud. You then need to download the file to view it.
      
      The iWork.com (beta) website is the one where you have to email the documents. In an iWork document it’s under “Share and Print” then “Share via iWork.com.” When on iWork.com you can open the file in the web page but you can’t edit it.
KillBill

Sunday, October 23, 2011 - 9:48 am · Reply

Sadly I’ve seen this in action… documents are just gone… for me just two hours of work luckily. I had backed up and started a new Keynote, so the backup was fine on the Mac, but all the work on the iPad just gone—as had every testing document had created in Pages and Numbers!

Use with great caution.
iFan

Sunday, October 23, 2011 - 10:41 am · Reply

I’ve already had one experience of loading a Document in from iCloud/iWork making revisions over the weekend – forgetting to upload it off of my Mac – then getting to work only to realize that I didn’t have the revisions available in iCloud. To make iCloud truly useful – document sync needs to include Mac OS X automatically like Dropbox does.

Nothing has disappeared for me, but the added step of uploading revisions off of my Mac is a hassle that needs to be corrected.
JB Tipton

Sunday, October 23, 2011 - 11:21 am · Reply

Wow! I’m having .Mac/MobileMe Deja Vu!!
I can hear the ghost of Steve asking, ” What is iCloud supposed to do?” And then, after hearing the answer, he again asks, “So why the f**k doesn’t it do that?”
Here’s a tagline: Now, massive data loss has a new name: iCloud!
Or how about this one: MobileMe not unreliable enough for you? Then try iCloud! Now with 50% more data loss!
AltiVec Guru

Sunday, October 23, 2011 - 1:55 pm · Reply

Apple has NEVER gotten syncing correct, in any form! Did not expect iCloud to be any better.
dude mcfarland

Sunday, October 23, 2011 - 2:35 pm · Reply

Im still on 10.7.1 and haven’t updated yet.

The more I read the less of a hurry im in.
alexkhan2000

Sunday, October 23, 2011 - 4:48 pm · Reply

I haven’t had any problems. I update the iWork files on my Air, share on the iWork.com, and then download the files to the iOS devices to keep the latest ones. But it’s not a clear-cut process and isn’t seamless by any means. Apple still has a long, long way to go to bring this all up to par to what Dropbox or Google Docs can do.

I believe Apple will get there. Overall, I think the iCloud thing works fine for the media stuff like music, photos, and apps and for basic apps like Mail, Contacts and Calendar. I haven’t ditched Dropbox and Google stuff but when Apple does slowly catch up, I’m willing to move everything over. For now, I’ll use services from all three and see how things go.
Mike

Monday, October 24, 2011 - 12:40 am · Reply

… and this is supposed to make consumers more eager to hand over our work to somebody else’s server, this promise (but no guarantee) that they’ll just manage it all perfectly? When has that ever happened, EVER?

we’ll take a cloud-free sky any day, thanks.