Apple’s MobileMe has been, um… performing less than optimally over the past few days, but, early this morning, Apple claimed that everything, including MobileMe Mail, is working again:
Apple’s MobileMe System Status Recent History
• MobileMe Mail – 09/30/2011 03:00-04:30 PDT
Some MobileMe members experienced delays with incoming mail. Normal service has been restored. We apologize for any inconvenience.
• www.me.com web apps – 09/29/2011 19:10 PDT – 09/30/2011 03:00 PDT
Some MobileMe members were unable to access MobileMe applications at me.com. Normal service has been restored. We apologize for any inconvenience. Read more
• MobileMe Find My iPhone – 09/29/2011 19:10 PDT – 09/30/2011 03:00 PDT
Some MobileMe members may have been unable to access Find My iPhone. Normal service has been restored. We apologize for any inconvenience.
• MobileMe Mail – 09/29/2011 19:10 PDT – 09/30/2011 03:00 PDT
Some MobileMe members were unable to access MobileMe Mail. Normal service has been restored. We apologize for any inconvenience.
• MobileMe Mail – 09/29/2011 09:00-15:20 PDT
Some MobileMe members experienced delays with incoming mail. Normal service has been restored. We apologize for any inconvenience.
• MobileMe Mail – 09/28/2011 17:00-19:30 PDT
Some MobileMe members may have been unable to receive emails sent from non-@me.com / non-@mac.com email addresses to their @me.com email address. Members were still able to receive emails sent to their corresponding @mac.com email address. Normal service has been restored. We apologize for any inconvenience.
MacDailyNews Take: Poor old MobileMe can’t be put down fast enough. Bring on iCloud!
I just attempted to send an email from my iPad via Mail>MobileMe server. Error message says it cannot validate it’s own server. That’s rich.
ImmobilizeMe must have been designed in the basement of 1 Infinite Loop comprising of the bottom 20th percentile rejects from the other teams working on the Mac OS X development project. They must have cone up with banalities like ‘unnatural scrolling’, ‘versions for morons’, ‘autosave for the brain dead’ and that Godawful bled out gray palette of Lion.
14:50 Central European Time Friday – have not been able to send from me.com accounts for over 2 hours. Fix it guys!
We may be looking at the transfer of services from the old servers to the billion dollar server farm. I was hoping for a smoother transfer with less media attention. I also wish more about the hardware at the new farm were known. I don’t think they have an Apple logo on those servers. However, I assume that they are running OS X.
If that is the reason, wouldn’t they make that transition at quiet times? Maybe it has screwed up and overrun.
I think we can guess that the server farm tin is probably IBM Power series running AIX or another UNIX clone. OS X is not built for this type of application.
actually that has been reported, the bulk of the servers do NOT run OS X and are not even Apple hardware. I recall they are like HP or Dell servers running Linux predominantly. Since Apple stopped making their x-server, Apple had to go with an outside vendor.
Sad but TRUE.
Not True.
I have been to the ‘Deathstar’ outside of Charlotte and Apple are NOT using Dell or HP servers……
Just another of those BS rumors…
I have it on excellent authority the “big iron” in the Apple data center in NC is NCR TerraData systems. These are custom built systems using NCR’s unix OS. These things are hardcore and will be able to take a beating day in and day out.
Customers like Walmart, HEB (large regional grocer in Texas), Hallmark and many others have been using ever progressive systems as data warehouses for well over 25 years.
Last big system I heard about going in was built for one of the initial firms of the federal government. I am also not aware of any breach of security on any of these systems, ever.
MacDailyNews Take: “Poor old MobileMe can’t be put down fast enough.” I’m a multi-year user of MobileMe and believe it should never have been born. Mail is torture, although shifting from online mail to Mail has made that better. Just this morning I’ve had messages twice that MobileMe could find the server and would the alternate server be ok? Yes, just send the damned email! I spent hours getting my 4 kids’ college calendars on iCal, but MobileMe won’t sync them. Can’t get them to my wife’s laptop! I had some control over syncing on Snow Leopard, but the new System Preference seems to have removed the manual sync. I hope iCloud shows a big step forward in Apples web capabilities. They have not shown much aptitude to date. Has anyone else noticed how bad search is on Apple? I can never find a product or a service issue through Apple’s search capability. If I back out of their website and use Google, presto, I get the links I need INTO APPLE’S OWN WEBSITE.
Apple has mastered search like a blind man has mastered walking the streets without the aid of a cane. In other words groping around blindly for a solution. The way Spotlight indexes the results of search is a complete UI disaster.
I’ve never had much trouble with MobileMe, I’ll be very sad to see it go.
Same here. Despite the clunkiness, I always found iTools/iDisk/.Mac/MobileMe to be worth the price and suffering.
Apple clearly fumble-bumbled MobileMe from the start, hoping that ‘Web 2.0’ app development and functionality lived up to the hype. It didn’t. JavaScript sucks, etc. Apple servers for MobileMe have had intermittent troubles as well. Apple admit their failings.
And yet, I am going to miss the full functionality of MobileMe versus the relatively limited functionality of iCloud. Hopefully other cloud service providers can fill the gap and provide higher quality than Apple has. I’m certainly happy with DropBox so far, as long as I encrypt everything at my end, seeing as DropBox has bad security issues at their servers.
In the end, perfection is an aspiration, not a reality. Don’t expect iCloud to be perfect either.
I am one of the “some” MobileMe me members that couldn’t send emails last night. However, that has still not been restored on my Mac! And I can’t get on a live chat to report it. Com’on Apple, I would have expected this from Verizon, but not you!
Not able to send emails at 9:15 a.m. CST.
But I am able to send and receive through my account at me.com.
like as if iCloud will be any better. Apple has always sucked at this stuff…….
Admittedly I don’t send a lot of email, but I receive it at all times of the day and personally I’ve never really noticed any problems with it. That said I do use google as my outgoing server as I use it as an archive and that way it puts a copy in both sent folders.
Not only can’t I send emails, I’ve lost all the email on my computer.
And this would explain why my mom can’t send emails either.
Still having problems with mobile me mail.
Never noticed any issues…
I never know about MobileMe issues, until they are “fixed”
Lucky I guess.
Occasionally, my whole address book gets completely wiped out with Mobile Me. I’ll look and there will be zero contacts on my Macs and iPhone. Been archiving my Address Book every few days (which saves my butt). Apple needs to step their game with iCloud and Lion. Lion is the most buggy OS I’ve used yet.
Update: my email problems have actually gotten worse as the morning goes on.
There’s also been a major problem with sending MobileMe emails from the Mac under Lion that still isn’t fixed. See the “Mobileme SMTP timeout since Lion” in the Apple Support Communities section at https://discussions.apple.com/message/16258749#16258749 .
It’s amazing how long this has been going on for.
Mail still not working 12 hours later, I hope someone at Apple is let go and gets a job at RIM
its online again. I wonder if this has anything to do with the fact that i send using .mac as opposed to .me????
Well, they can CLAIM anything they want, but it’s still frakked up.
Apple are taking a piss.
I’ve not been able to send emails (UK) for the past two hours…
Grrrr. I have not been able to send email for at least a day on my Mac. Not any better from my iPhone. If other Apple products had the reliability of Mobileme, iPads would be used as frisbees. I have never had any problems with my gmail account mail and today I wonder why I haven’t given up on Mobileme altogether. Suffering through the change from dotmac to Mobileme was arduous compared with other Apple launches. Of course with Lion I’m seeing the trend of flashy sellable features replacing usable features. No I’m not believing anything about iCloud working seamlessly based on Mobileme. Steve was right, Why should we believe?
MobileMe has worked seamlessly for me. I have no reason to believe iCloud won’t be the same.
JimR I’m glad you’ve had a favourable user experience. For the vast majority of the time, dotmac and Mobileme has worked seamlessly for me as well. It’s just on those occasions when Apple may be upgrading their system and/or having service outages exceeding their posted timeframes that many people’s overall total reliance on Mobileme and our usualy well placed trust in Apple is called into question.
Because I have surrendered our personal information management and digital communication to Apple’s mobileme ecosystem and rely on it to be nearly flawless and consistant, particularly when paying for it, it’s dissapointing when it doesn’t match the reliabilty of other free services.
I too hope for the best for iCloud. It’s just a cautious hope.
Still nothing. 9am in British Columbia, my inbox is empty, and password error still coming up. I thought they posted it was fixed???
Clearly, considering the October 4th iPhone Apple presentation, Apple are attempting to get iCloud working to the detriment of MobileMe. Bleh. Cloud computing continues to be BLEEDING EDGE after all these years. 😛
So, we find again that MDN manages to correctly characterize an Apple product/service as a failure but only if Steve says it’s okay. That’s the mark of a really useful voice in the world wide discussion of the things that Apple does well and things it does not do so well. I wonder if Apple’s new CEO will let us know when he brings the new phone on stage if we have to put a case or a bumper or something around it to make it work?
BTW… MobileMe, me.com, and mac.com — still not working.
“Working again”
LOL. Really? Has it ever really worked reliably?
I finally gave up on using it after a couple years of major frustration and data losses. It only got worse after the announcement of iCloud. I’m still using .Mac mail but waiting to see if the move to iCloud makes it better, and I seriously doubt Apple can do it. As of now, Mail.app waits to be updated from MobileMe before it can be even used, meaning if my connection is slow i can be waiting … and waiting …. for it to “sync” just so I can begin creating a new email. I often end up using text messaging instead. I would never recommend this lame service to anyone, even for free.