When battery goes, Apple will replace your iPad for US$99

Monday, March 15, 2010 · 8:45 am · 31 Comments

If your iPad requires service due to the battery’s diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee.

Note: Your iPad is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, liquid contact, disassembly, unauthorized service or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Please review Apple’s Repair Terms and Conditions for further details.

The service costs US$99, plus $6.95 shipping. The total cost is $105.95 per unit.

Battery replacement service may be arranged via your local Apple Retail Store or Apple Authorized Service Provider, or you can contact Apple Technical Support.

The data on your iPad will not be preserved since you will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, simply sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc.

If you arrange service by calling Apple Technical Support, you can expect service to be completed within approximately one week from the time you send your iPad to Apple.

More info here.

Categories: All Sites, News

31 Comments

Proud Puppy

Monday, March 15, 2010 - 11:52 am · Reply

Now I know I’m not wasting my money on and iPad.

lukeskymac

Monday, March 15, 2010 - 12:09 pm · Reply

Huh? It’s not a “temporary replacement”. You send the iPad, pay the $100, and get a NEW iPad.

Kahuna

Monday, March 15, 2010 - 12:24 pm · Reply

And where do all the old batteries go? By Apple doing the battery replacements, they are very responsibly handling the correct recycling/disposal of millions of batteries! 100% of those batteries get processed correctly, as opposed to maybe 15% if left up to the individual owners of the devices. In light of how toxic these things really are, Apples’ handling of this is the right thing to do, and a very minor inconvenience for the rest of us.

Greg L

Monday, March 15, 2010 - 12:56 pm · Reply

Let’s assume that Apple isn’t brain damaged (cognitively *special* in PC-talk) and they really mean “replace the iPad.” Apple can afford to make an offer to replace the iPad (rather than swap the battery) because this is a warranty replacement-only deal; they aren’t expecting hardly anyone to cash in.

Years from now, when gobs of people are in need of a new battery, I’m sure Apple will simply swap the battery.

LordRobin

Monday, March 15, 2010 - 12:59 pm · Reply

Before you submit your iPad for service, simply sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc.

This should prove once and for all that the iPad is not meant as a computer replacement. You can’t sync your iPad with iTunes if you don’t have a computer running iTunes. So all the analysts talking about how the iPad could “kill the Mac” should just shut up once and for all.

——RM

@face

Monday, March 15, 2010 - 1:11 pm · Reply

Apple doesn’t hate user replaceable batteries. Their style of design just doesn’t allow for it. it adds hardware, which increases size of product. Apple is a minimalist design company…

KenC

Monday, March 15, 2010 - 1:36 pm · Reply

Where did all these replaceable battery nuts come from? Were they linked from Engadget or something?

A replaceable battery will mean, a smaller battery, so then the whiners will whine about that. A replaceable battery means a heavier device since they’ll now have to build in a frame for the battery door mechanism. A replaceable battery means more device flex, since the exterior aluminum skin won’t be a stressed member.

So, a replaceable battery means shorter battery life, heavier device, and one that flexes more, and it would still probably cost you $100.

mossman

Monday, March 15, 2010 - 1:55 pm · Reply

KenC wrote: Where did all these replaceable battery nuts come from? Were they linked from Engadget or something?

I’m sure the problem is partly the fact you’ll be without your device for at least a few days. The article says a week for the iPad.

There’s no temporary loaner, and they won’t ship the replacement to you before you send your old one (so they can verify good working order).

Going without an iPod or iPad for a week might not be the end of the world, but it’s more of a problem for the iPhone (might be your only phone), and a serious issue with sealed batteries in a laptop (may be your only computer as a contractor or consultant).

Andres

Monday, March 15, 2010 - 2:51 pm · Reply

Should i buy the hp one?

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John Crawford

Tuesday, March 16, 2010 - 5:38 am · Reply

I can’t see any statement that guarantees a “new” replacement, so after a while “new” will give way to refurbished replacements.

That should help keep the cost down from Apple’s perspective.

matt2

Friday, April 9, 2010 - 5:40 am · Reply

Oh yeah, I have done my graduation and right now I am doing a career oriented job well all of my friends got reputable status jobs and business. Its the era of IT and I think it better to have business and IT education for a flourishing career and for a successful dreamed business.

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