Palm phones face serious backup failures; users’ contacts and calendars wiped out

48 Hour Apple Sale“Owners of Palm’s newer phones have encountered a flaw in its online backup system that has wiped out contacts and calendars. A portion of users note that backups sent to Palm’s Profile cloud service from a Pre (and now Pixi) are being corrupted and blank out any synchronized data when the phone has to be reset or restored. Those without a local backup… have no choice but to recreate the data from scratch,” Electonista reports.

Full article here.

PreCentral reports, “If you haven’t experienced this issue you’re in the lucky majority, but it seems the rate of the backup failures is accelerating and spreading. We do feel your pain – one of our own staff members was hit by this bug and lost all of his contacts, calendar events, memos, and tasks. The only thing that was saved were his apps, which is a small consolation when you’ve just lost hundreds of phone numbers and email addresses accumulated over the years.”

PreCentral reports, “This has been a problem since almost day one of life with webOS, but it seems to have become more widespread over the past few weeks. At present, with no resolution in sight we cannot in good conscience recommend that you trust your data to Palm’s servers. While we have little choice with tasks and memos (unless you want to pay to sync them through desktop clients like The Missing Sync), your contacts and calendar data should be kept in the cloud with Google or Yahoo.”

Full article here.

MacDailyNews Take: Now, everything’s copacetic for Pre sufferers: Along with the glaring lack of an accessories market, they now lack contacts, calendar events, memos, and tasks, which goes along nicely with their terminal case of App-Lack™. Palm’s webOS: The platform of lack. Really, Palm sufferers, what did you expect from such a rinky-dink outfit?

Reader Feedback

This site uses Akismet to reduce spam. Learn how your comment data is processed.