Steve Jobs says MobileMe launched too early, not up to Apple’s standards; puts Eddy Cue in charge

“In an internal e-mail sent to Apple employees [last] evening, Steve Jobs admitted that MobileMe was launched too early and ‘not up to Apple’s standards.’ The e-mail, seen by Ars Technica, acknowledges MobileMe’s flaws and what could have been done to better handle the launch. In addition to needing more time and testing, Jobs believes that Apple should have rolled MobileMe’s services out slowly instead of launching it ‘as a monolithic service.’ For example, over-the-air iPhone syncing could have gone up initially, then web apps one by one (Mail, Calendar, etc.),” Jacqui Cheng reports for Ars Technica.

“Jobs goes on. ‘It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store,’ he says. ‘We all had more than enough to do, and MobileMe could have been delayed without consequence,'” Cheng reports.

Full article here.

Slash Lane reports for AppleInsider, “The Apple co-founder also announced changes to the company’s management structure that will see Eddy Cue, formally vice president of iTunes, oversee all Internet-related services, including the iTunes, the App Store, and Mobile Me. Cue will now report directly to Jobs.”

“‘The MobileMe launch clearly demonstrates that we have more to learn about Internet services,’ Jobs told employees. ‘And learn we will. The vision of MobileMe is both exciting and ambitious, and we will press on to make it a service we are all proud of by the end of this year,'” Lane reports.

Full article here.

Jobs states the obvious. Let’s hope Apple learns from this going forward. Users of Apple products expect and deserve better. Also, there are quite enough detractors out there conjuring up Apple “problems.” To hand them a real one – one that could easily have been avoided, no less – was a mistake.

52 Comments

  1. “The problem with this one is he won’t leave the basement. Ever. You have my sympathy.”

    Sad to hear that you’ll never leave a basement Destroyer. It’s rare that an MDN reader apologizes to his grandparents and confesses to living in a basement with no intention of leaving rather than accusing someone else of it.

  2. As you all probably know, Dorks is a small principality peopled entirely by Apple fanboys.

    We are Dorks, we come from a long line of Dorks and are proud to be Dorks. Wherever information on Apple systems is posted on the Internet our holy mission, handed down from our Dorkish forefathers is to arrive and be the biggest Dorks we can be.

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