“As part of a February 11-15 corporate survey, ChangeWave asked respondents involved with IT spending decisions who the manufacturer was of the smart phones their company currently provides,” Jim Woods and Paul Carton report for ChangeWave. “Nearly three-in-four respondents (73%) cited Research In Motion as the manufacturer of their company’s smart phone.”
“While Apple (AAPL) still has a relatively small share of the corporate smart phone market (5%), the company’s iPhone continues to grab sky-high satisfaction ratings. Nearly three-in-five (59%) of Apple’s business customers say their company is Very Satisfied with the iPhone,” Woods and Paul Carton report.
Woods and Paul Carton report, “RIM ranks second with a Very Satisfied rating of 47%, though we note this represents an unusually large 8-pt decline from the previous survey.”
MacDailyNews Take: The more people see their friends’ and the people with whom they are doing business’ iPhone, the further RIM’s user satisfaction will decline. People were “very satisfied” with taking 6 day to cross the Atlantic by ship until they found out they could do it by plane in 6 hours.
Woods and Paul Carton report, “Palm receives its lowest corporate satisfaction rating in a ChangeWave survey yet, with only 10% of corporate users saying their company is Very Satisfied with the Treo.”
MacDailyNews Take: We’ve learned and struggled for a few years here figuring out how to make a decent phone. PC guys are not going to just figure this out. They’re not going to just walk in. – Palm CEO Ed Colligan, commenting on then-rumored Apple iPhone, Nov. 16, 2006
Full article here.