Piper Jaffray finds ‘gravitational pull’ at Apple Retail Stores

“Analysts for investment bank Piper Jaffray spent six hours this past weekend monitoring traffic at mall-based Apple retail stores and found that the shops exerted a gravitational pull on shoppers who came within 25 feet of the entranceways,” Katie Marsal reports for AppleInsider.

MacDailyNews Note: Although usually cloaked in loud Hawaiian shirts, John Dvorak exerts a similar gravitational effect, however it’s more than offset by his repellent personality and frequent gas emissions.

“Specifically, analyst Gene Munster and his team found that 27 percent of people walking within 25-feet of an Apple store entrance wound up entering the store,” Marsal reports.

“On average, 462 people entered Apple stores each hour on Friday when the company was holding its 24-hour Black Friday sale, the analyst said. By Saturday evening, however, that number had fallen to about 241 people per hour,” Marsal reports. “During these times, Munster and his team observed the stores selling an average 5.3 Macs and 1 iPhone each hour, compared to 4.3 Macs and 1.3 iPhones during a similar round of checks back in August. Meanwhile, the stores sold an average of 13 iPods per hour.”

More details, including the breakdown of sales per iPod model, in the full article here.

30 Comments

  1. I bought my iPodTouch on Friday, although not on discount, plus a copy of iWork 2008 that was on sale. Videos on the Touch are crystal clear. Quite an improvement over the 5.5g screen size. What an improvement over iWork 2006 as well!

  2. ‘was in Louisville for Thanksgiving, having just given my sister a 2 year old iMac. She was very excited until the logic board fried the first night, and we went to Louisville’s new Apple Store. Without a reservation, we asked the Genius Bar guy to look at it, despite the crowds, and he did so immediately.

    A minute later he came out, said the machine was history, but that he was going to repair everything for free. Feeling the spirit of generosity in the air, I whipped out my iPhone, and explained it had problems with reception. With a smile he checked that, confirmed a bad antenna, and replaced it without any questions.

    Apple is going to take over the world.

  3. @January 24, 1994
    This would normally sound to good to be true.
    I had the exact same thing happen to me and I was wondering why so generous, so i did some checking at it turns out there was an extension to the warranty on those iMacs due to a faulty power supply. Good service all the same.

  4. Jeff: I was flabbergasted. Frankly, despite the fifty-some Macs I’ve bought over the years, I was a little miffed at Apple for blowing off my iPhone complaints. When they just swapped it out, and surprised us with an iMac repair gratis, I knew all the stock I had purchased was a safe bet.

    Taking care of your customers is the golden rule of business.

  5. “Munster and his team observed the stores selling an average [… of] 1 iPhone each hour, compared to […] 1.3 iPhones during a similar round of checks back in August.”

    Special Report: iPhone sales down by 33% SELL SELL SELL!

    (So I can buy cheap)
    ” width=”19″ height=”19″ alt=”LOL” style=”border:0;” />

  6. I felt that same gravitational pull at one of the Apple stores here in Philly. But that effect was probably just because Rob Glazer stopped by because he mistakenly heard that they were giving away Krispy Kreme donuts.

  7. @January 24, 1984

    I got that beat! Two years ago my brother-in-law tried to update his 6 year old Bondi Slot-loading iMac to OSX without knowing about a firmware update and it shot the motherboard. The tech at the Genius Bar said “bring it in” and a week later he had it back! New motherboard, OSX installed AND NO CHARGE! They apologized for the inconvenience since the firmware update issue wasn’t made more generally available. They made fans out of the whole family that day.

    I wouldn’t have believed it if I hadn’t seen it myself.

    Go Apple!

  8. MDN, what’s with the cheap shot at Dvorak? Not that I harbor him any good will, but that’s no reason to pull his name out of a hat to take a beating. Many of us are “not slim”.
    Real IT Guy, most stores in a mall, except those at the end of a corridor, have many more people walking past to get to their destination than stopping in. Three-to-one is not, by this standard, “many more”. The jewelry shop, the candy store, the clothing store … these would be pleased with five to one or even ten to one! Three to one is just too much to hope for.
    Dave

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