Study: Apple iPhone owners ‘off the charts’ satisfied with device

“Early iPhone owners are overwhelmingly happy with their devices, a survey out Friday says, and Apple and AT&T are luring customers from rivals as a result,” Edward C. Baig reports for USA Today.

“In one of the first such studies, 90% of 200 owners said they were ‘extremely’ or ‘very’ satisfied with their phone. And 85% said they are ‘extremely’ or ‘very’ likely to recommend the device to others, says the online survey conducted and paid for by market researcher Interpret of Santa Monica, Calif. The firm surveyed 1,000 cellphone users July 6-10,” Baig reports.

“The findings are ‘pretty much off the charts,’ says Jason Kramer, Interpret’s chief strategy officer,” Baig reports. “The firm’s clients are in the entertainment and mobile industries.”

“The iPhone is extending Apple’s reach, the survey says. Three of 10 buyers were first-time Apple customers. For 40%, iPhone is their first iPod,” Baig reports. “Apple could ‘change the physics in the phone market,’ if it is as successful building loyalty to the iPhone as it has been in the music and computer markets, says Gene Munster, senior research analyst at Piper Jaffray.”

Full article here.

Our use of the term “bloodbath” to describe what havoc iPhone will wreak upon the mobile industry may have been an understatement. Sometimes still we just stop for a few seconds while using the iPhone and just stare at it in utter amazement. It really is a fun, beautiful, and transformative device that will only get better.

65 Comments

  1. @Truthbearer

    Hey, everyone . . . where’s that freaking moron (PhD in electrical engineering, supposedly) from yesterday? You know, the one that INSISTED he knew more than God and that Apple would have to recall ALL iPhones to repair a defect in ring-tone volume?

    Where are you, a**hole? I’ve got your PhD right here!

  2. doubletree is right. I know that to get my Windows Mobile based phone to work with WiFi at home and on the road required a couple of different hardware profiles as well as some high-level tinkering with TSR’s and the config.bat files deep inside the guts of my Treo knock-off from Korea which cost $19.95 from Verizon with a 3 year contract. Only $19.95 and it has real buttons!!!

    I also had to do some registry hacks but that’s what being a Windows user is all about—saving money and the ability to customize my stuff however I want. This is a little something called “user experience” which Apple doesn’t know anything about.

    Your potential. Our passion.™

  3. All of us Americans should all be afraid of anyone who is different than we are. That’s why those walls at the borders are such a great idea. You know who you are, and you’re unwelcome in my country.

    It’s what makes us great.

  4. Give me your hungry, your tired your poor Ill piss on em
    Thats what the statue of bigotry says
    Your poor huddled masses, lets club em to death
    And get it over with and just dump em on the boulevard

  5. @ ChrissyOne

    HAMMER? Are you blind? What iPhone reviews have you been reading? The iPhone sucks and everyone knows it. Don’t believe the surveys which Apple obviously propped up. Our bet is clearly going my way.

    I’ll remind you the jury is still out on Apple’s Zune knock-off. I just don’t see it happening for the toymakers in Cupertino. You want real satisfaction? Picture some time in the future when you can squirt something out of a brown thing in your hand to someone else receiving the squirt on the brown thing in their hand. I have news for you—it ain’t in the future, it’s happening now on something call the Zune and people are loving it!

    Your potential. Our passion.™

  6. @doubletrouble:

    Does the WiFi work – you bet it does. I was driving by a local neighborhood and my iPhone was trying to connect to about 5 networks. I can walk around about 50 feet from outside my house and connect to my Airport Extreme.

    Does it work with WiFi – you bet your sweet ass it does. What’s this about a recall?

  7. Randian – It wasn’t the ringtone volume that they are going to issue the recall for – it is the actual volume of the earpiece itself. Defective – even according to reps in the stores and certainly on the Apple Discussion Boards. Also on Gizmodo. You might want to try digging that head of yours out of the guy’s asshole in front of you to see this reality.
    Cheers

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