“Dell is the No. 2 computer seller in the United States, but now some say the technology giant is ripping off its customers,” ABC News reports.
“New York state Attorney General Andrew Cuomo has filed a lawsuit against Dell, accusing the company of deceptive, fraudulent and illegal business practices,” ABC News reports.
“‘You can have aggressive marketing, and if you go too far it’s consumer fraud,’ Cuomo said Tuesday. ‘In our opinion they went too far, and this is consumer fraud. They offered a product, a service that they didn’t deliver,'” ABC News reports.
“Part of the suit claims that though Dell gave the impression of an “award-winning service” available to consumers ’24 hours a day, seven days a week,’ consumers faced ‘nightmarish obstacles’ to get help and technical service for their computers. Cuomo said New York had received 700 complaints about Dell — more than the number of complaints for any other related subject,” ABC News reports. “Some Dell owners say when they sought help for their PCs, they endured a kind of Dell Hell.”
Full article here.
[Thanks to MacDailyNews Reader “Bev M” for the heads up.]
MacDailyNews Take: Macintosh. You get what you pay for.
