“Which is the most influential PC company in the world,” asks Michael Kanellos for CNET News.com?
“Some would argue it’s Apple Computer, for its software and hardware designs. Others might credit IBM, for bringing PCs to the workplace and for coining many of the key ideas of notebook design,” writes Kanellos. “Personally, I vote for Dell.”
It all “starts at the top with Michael Dell,” according to Kanellos. “Unlike a number of high tech CEOs, he doesn’t seem energized by visions of technological grandeur or by a personal sense of destiny. Instead, he’s eerily calm and rarely, if ever, ventures into daring predictions about the future or aggressively catcalls competitors.”
(MacDailyNews Note: “Dell Chief Executive Michael Dell has belittled Apple in the past, once quipping that if he were running Apple he would shut it down and give shareholders their money back. Apple CEO Steve Jobs has countered by bashing Dell’s products as unwieldy and uncreative.” source: The Mercury News)
Kanellos concludes, “Ultimately, Dell the company could find its tactile, conservative approach to life upended by as-yet-unknown, faster-moving competitors. Tight margins and too-rapid expansion could also create problems. Complaints about customer support–long a Dell strong suit–have increased as its business has grown. But for now, its influence will continue to spread.”
Full article here.
MacDailyNews Take: Nice try, Mr Kanellos, but we’re not buying it.
Somebody’s been drinking the bath water again at CNET. Dell influential? I would imagine you’d need to innovate before exerting influence over a community. Dell are merely box assemblers. The only thing Dell could possibly claim to be influencial on are systems and processes; not technology.
Go off and play housies with your dolls Mr Kanellos, and in future try form an opinion without your head in Michael’s lap.
Most influential in commoditizing the generic Wintel PC. That’s about it. Dell could be selling pickles, cars, or widgets – it doesn’t matter to him. He is a distributor with the best model right now. Apple is easily the “most influential” company in the computer industry and beyond – hell even irons adopted the “iMac Aesthetic” when that was in vogue. Gates’ whole emipre is built upon copying the Mac OS just well enough to be able to dupe the masses. Kanellos has lost his mind if he ever had one in the first place.
there is a difference between being influential and just selling a lot of pc’s. Dell falls into the latter.
another word comes to mind also: BORING!!!
also, did anyone catch Wired’s top 40 or was it 50 most influential and how Apple didn’t even make the list. Unbelievable.
The only big thing Dell has done was to be one of the first to offshore its tech support to India. They’ve been very influental on getting rid US tech jobs.
Well, the guy is entitled to his opinion. Dell is as “influential” to the computer industry as Wal-Mart is to retail pretty much. Personally, I’d certainly rather not have a computer built by a company along the same lines as Wal-Mart, but that’s just me. They’re certainly pretty good at what they do, building cheap computers in volume at low prices. But then again, you get what you pay for and cheap is usually “cheap”…
If Dell is the most influential “tech” company, McDonalds is the most influential “restaurant” company.
Neither makes the finest food or the best computers. Fine chefs and Steve Jobs have those covered, thanks.
“Unlike a number of high tech CEOs, he doesn’t seem energized by visions of technological grandeur or by a personal sense of destiny. Instead, he’s eerily calm and rarely, if ever, ventures into daring predictions about the future or aggressively catcalls competitors.”
Ummm…yeah. Usually people with no vision, or sense of destiny are very influential. He was being sarcastic, right? What a moron.
I would love to see how any of these so called innovative PC companies would do if they were suddenly put into Apple’s shoes.
No doubt in my mind that every single one of them would crash and burn.
When you have a captive, braindead audience, it doesn’t take a hell of a lot of skills to sell your products. It amazes me what passes for top of the line, innovation and quality in the PC world.
Dell is simply the Wal-Mart, McDonalds and Ford Model T of the computing world. I’m not sure influential would be exactly the term I’d attach to them. They are innovative in one way only, mass producing low cost PCs better than anyone else. Basically they take everyone else’s ideas and have figured out the fastest and cheapest way to implement them. Just like Wal-Mart, McDonalds and the Model T, their products are not built with the idea of being the highest quality at all, they’re simply made with two goals in mind, to be made for mass consumption and to be cheap. They simply are what they are and I don’t see how that would contribute enough to the evolution of computers to call them the “most influential company” in the industry.
If Apple and the like weren’t around to do the real creating and innovating, they wouldn’t have anything to manufacture since they’ve never had any original idea of their own other than how to make PCs faster and cheaper than anyone else. If everything else in life was similarly *influenced*, we’d have no other stores to shop at other than Wal-Mart, no other restaurants to eat at other than McDonalds and no other cars to drive but black Model Ts…or maybe by today an Escort at least anyway.
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It really depends on what you mean by ‘influential’. Everybody’s reading it as ‘innovative’, but that’s not what it means. Apple may influence designs of SOME computers and large parts of the GUI of other OSs, but that doesn’t necessarily means it’s particularly influential. Int eh business worls, its influence is pitiful.
One definition is “To pursuade or induce”. Dell pusuades or induces more people to buy its machines than Apple. Another, “Power or sway resulting from ability, wealth, position etc”. Dell beats Apple here as well in the business world.
I’m not saying that Dell SHOULD be more influential, I think it’s absurd, but actually, at the moment, they are. The difference is that if Gateway or HP or whoever become the new kings of the beige box, nobody will give a damn about Dell, they’ll just buy from whoever seems to offer the best in terms of price and apparent reliability.
Fred Mertz got it almost exactly right (at least in my opinion).
Dell is into selling commodity items. Dell is not into pushing the industry in ANY fashion. Once computing items become a commodity (or nearly so) Dell jumps into the fray with cheap and available knock-offs of others’ research. Examples are easily found: Wintel PCs, PDAs, printers, low end servers, etc. etc.
Some even make no sense, but follow the pattern: such as PDAs. Within the last couple of years Windows based PDAs became something of a standard design which could then be mass produced and distributed rather cheaply. At that point Dell jumped in and started producing a Dell PDA. It did not research it and did not make an interesting and unique model. However, within a year after Dell jumped into the PDA market the industry has started to say what Steve Jobs said about two years or so ago. There is no long term future in building PDAs — the PDA industry has peaked.
Additionally, Dell does not do any real thinking for itself. When Intel said the future of high end Wintel desktops will definitely move to RDRAM, and Intel provided the basic designs to do this, Dell jumped into distributing their higher end systems as RDRAM based systems. Now, a few years later, it is still not evident that RDRAM is better than the competing RAM designs. Dell just did what Intel told it to do. That’s not influencing the industry that is just following what you are told.
All these things are why Dell has the lowest R&D budget (by percent of gross income) of literally any major computer company.
I keep going back to a couple sentences a friend of mine told me many years ago about the difference between Wintel boxes and Macs. “Sure there are more Wintel boxes than there are Macs. However, there are more cockroaches than there are humans. That does not mean that cockroaches are a higher life form.”
Mike Dell dislikes Apple because back when he was a young smart ass in training, and working for Apple, he crossed swords with Jobs and got canned. Now that he’s an advanced dumb ass he’s trying to get even by flaming Apple and Jobs every chance he gets, but what would you expect from someone who builds piss poor cheap generic boxes for the wintel crowd.
How about those “innovative” Dell doors/flaps on the front of their computers. Those doors/flaps are hanging open on nearly every computer at work . Why, because you need access to the ports behind.
Dell has developed a good marketing strategy and has pushed prices down. Apple is the technological innovator, though, and in my mind offers more “value.”
As anyone who works in the education field knows, Dell has many contracts with universities to sell their laptops to faculty at reduced prices. Problem is, their low-end units which faculty snap up because of their attractive pricing, do not have the hardware to mirror the image through a data projector. When mirrored, the image dims to an unviewable level. The laptop screen must be turned off for the projected image to be viewable, which renders the laptop ineffective in a teaching environment.
The point here is that any serious computer company would know that teachers will use their laptops in a classroom setting and would build and market their products to work in that environment. The only laptops I’ve ever had this problem with is Dell.
Bottom line, Dell is in it for the money and does not care a damn for the user. They sell to the great unwashed computer market who never update their OS and routinely forward annoying and destructive emails. “Dude, you’re getting a Dell,” indeed. You get what you pay for…
“Mike Dell dislikes Apple because back when he was a young smart ass in training, and working for Apple, he crossed swords with Jobs and got canned.”
Where are you getting that from? He never worked for Apple.
I’d say that Apple is the most influental, since they’re the ones who everyone else is copying.
For an example take the iPod: nearly every harddrive-based player on the market is copying the iPod in some way. Now that’s what I call influental.
“Bottom line, Dell is in it for the money and does not care a damn for the user”.
It’s the American way. Or should that be the Global way or the Texan way ? Hmmm. Same thing these days.
IBM is the most influential. Period.
Most patents. Most research and tech. Most forward thinking. Their presence is everywhere in the computer world.
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